Collections/drop-offsĬustomers who book one of our courier services online can choose from a wide range of collection and drop-off options. The amount of money you’ll get back varies according to which of our courier services you’ve selected – visit our refunds for late delivery page for more information. We want to take the best care of our customers, so with the exception of our non-guaranteed international services (global value and global economy), you may claim a full or proportionate refund of the carriage cost if your consignment does not arrive at its destination within the guaranteed delivery time. Perhaps you want a next day, or two day service, or need to send a large parcel – whatever your circumstances, we can offer a reliable, tailored UK courier delivery service. We provide a range of delivery options to meet any requirement. For example, all of our UK parcel services include compensation cover of at least £100, and quote guaranteed delivery speeds, meaning you can claim a full or proportionate refund of the cost of delivery if it doesn’t arrive within the guaranteed delivery time. When comparing courier costs, you should consider what’s also included in the price. You can read more about our pickup and drop off discounts below. The Discounts are available if you drop your parcel at a Post Office branch or Parcelforce depot, or request delivery to one of these for your recipient to collect from. The price you pay will depend upon the parcel’s weight and the speed of the service chosen. Our courier prices start from £4.80 for a two day service.
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